Call Us at 800-magicJack (800-624-4252)
Call Us at 800-magicJack (800-624-4252)

IMPORTANT: Please click here for the latest upgrades before returning your magicJack.


Do you want to:

change your email address for voicemail? ... change your password?... change your account email address? ... purchase International Minutes? ... add additional years? ... add IPP? To complete any of these, simply login here:

STOP! Don't return your magicJack yet!

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Please go to Tech Chat if you have any remaining issues.

To return your magicJack you will need to include a proof of purchase along with your magicJack in its original packaging. Please fill out the form below to obtain an RMA number.

magicJacks returned without an RMA number will not be processed!

magicJack® RMA Process - Order Search
Order Email Address
Order Number
Tracking Number
Card Number
*At least 2 items are required to generate an RMA.
If you're having trouble finding your order, click here and an associate will assist you.