How do I contact Premium Support? Call!
You asked ... and we answered! If you prefer to talk on the phone with a Customer Care agent, you can with magicJack Concierge.
We know you value talking on the phone, you have a magicJack after all! To continue serving our millions of customers while keeping our low prices for service and renewals low, we are no longer able to answer all of your great questions on the phone. You may have noticed this if you've tried to contact Customer Care recently - instead of a phone number, you chat online with one of our excellent agents. If you are one of the thousands of customers who prefer to talk to an agent, sign up for magicJack Concierge NOW!
Click here to learn more about Concierge and get access to our excellent, phone-based support today!
We know questions can pop up day or night, so we extended hours for the Premium Support offered by magicJack Concierge:
Monday – Friday: 10:00AM – 8:00PM Eastern
How do I purchase magicJack Concierge?
It's easy! First, log in to your magicJack account at account.magicjack.com. Upon logging in, click on the banner with the magicJack Concierge logo to sign up for Premium Support!